Cydelle Zuzarte and Meenakshi Kamat – UX Researchers at Swiggy – Whiteboard.fm #028
In this episode, we speak to Cydelle Zuzarte and Meenakshi Kamat. Cydelle is a UX Researcher at Swiggy and has previously worked at Hike Messenger. Meenakshi is a Freelance UX Researcher and has previously worked at Swiggy. ???? Subscribe to Whiteboard.fm to stay updated with more interviews and clips: https://www.youtube.com/whiteboardfm?sub_confirmation=1 ❓⏰ Questions: 00:00 Introduction 02:02 What is UX Research? 03:12 Work profile as a UX Researcher at Swiggy 05:22 Work profile as a Freelance UX Researcher 06:30 Typical day for a UX Researcher at Swiggy and as a Freelancer 10:13 How to identify the need for conducting UX Research 13:54 Steps followed by UX Researchers to get relevant insights and findings – Aligning, Planning, Executing, Analysing, Sharing 21:16 Difference between exploratory and evaluative research 24:05 How do UX Researchers do interview planning 25:56 Nuances to keep in mind when documenting your research 34:59 How to eliminate bias in your research 37:33 Creating repositories and documenting UX Research at Swiggy 46:10 How to get started into UX Research 50:58 Requirements from people applying for a UX Research internship or full time role 58:20 How do you feel the nature of your work has evolved since you started off and what do you expect to change in the future? Cydelle's LinkedIn: https://www.linkedin.com/in/cydellezuzarte/ Meenakshi's LinkedIn: https://www.linkedin.com/in/meenakshi-kamat-74b93410a/ Swiggy Careers: https://careers.swiggy.com/ This podcast is part of the 10kdesigners Network. Home: https://10kdesigners.com Follow on Twitter: https://twitter.com/whiteboardfm Follow on Instagram: https://instagram.com/whiteboard.fm Browse bite-sized learning in business, product, UI/UX design, freelancing, and more: https://booklets.io Get real design inspiration from the world's best-designed apps: https://uisources.com Brought to you by your host, Mayank Khandelwal. Instagram: https://instagram.com/mayankk98 Twitter: https://twitter.com/mayankk98 Subscribe to Whiteboard.fm to stay updated with more interviews and clips!