Episode 26: Fraud with Friends: Jacqueline Hart at Patreon
Jacqueline Hart has been fighting online fraud for almost 20 years. From the very early years of PayPal, to Payment Service Processors like TSYS and Ingenico, to going over to the merchant side of fraud at Paddy Power BetFair in the UK to now, overseeing Trust a Safety at Patreon, a popular digital platform allowing online creators to accept payments from their fans, or patrons. This diverse experience lends itself to her holistic view of payments and fraud, as well as adopting a more "Trust a Safety approach", where payment fraud is only one of her team's many concerns and responsibilities. In this episode, you'll learn about some of her most memorable experiences, the philosophy that has lead Patreon to rise quickly, despite the "risky" nature of some user behavior and the best career advice she's been given Learn more about your ad choices. Visit megaphone.fm/adchoices