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Marcia Reynolds, author of Coach the Person, Not the Problem: A Guide to Using Reflective Inquiry Bill Ringle and Marcia Reynolds discuss..... on My Quest for the Best gggVisit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. body .audioplayer.skin-wave.playerid-31219901:not(.a) .ap-controls .con-playpause .playbtn , body .audioplayer.skin-wave.playerid-31219901:not(.a) .ap-controls .con-playpause .pausebtn { background-color: #111111;} jQuery(document).ready(function ($){var settings_ap31219901 = { design_skin: "skin-wave" ,autoplay: "off",disable_volume:"default" ,loop:"off" ,cue: "on" ,embedded: "off" ,preload_method:"metadata" ,design_animateplaypause:"default" ,skinwave_dynamicwaves:"off" ,skinwave_enableSpectrum:"off" ,skinwave_enableReflect:"on",settings_backup_type:"full",playfrom:"off",disable_scrub:"off",soundcloud_apikey:"" ,skinwave_comments_enable:"on",settings_php_handler:window.ajaxurl,skinwave_mode:"normal",skinwave_wave_mode:"canvas",pcm_data_try_to_generate: "on","pcm_notice": "off","notice_no_media": "on",design_color_bg: "111111",design_color_highlight: "ef6b13",skinwave_wave_mode_canvas_waves_number: "3",skinwave_wave_mode_canvas_waves_padding: "1",skinwave_wave_mode_canvas_reflection_size: "0.25",skinwave_wave_mode_canvas_mode:"normal",preview_on_hover:"off",skinwave_comments_playerid:"31219901",php_retriever:"https://myquestforthebest.com/wp-content/plugins/dzs-zoomsounds/soundcloudretriever.php" }; try{ dzsap_init(".ap_idx_22602_9",settings_ap31219901); }catch(err){ console.warn("cannot init player", err); } }); Interview Insights Top 3 Take-Aways from this Interview Do not approach tackle a problem assuming a bad ending. Trust is a solid base in coaching. Employees and clients should feel that they can have an open conversation with their coaches, with the absence of fear that they would be judged or called out.Be optimistic. Your confidence shows in your body. When leaders are confident, employeeys will feel confident too kowining they can trust the head of the team. Read the Show Notes from this Episode Marcia admired her strong-willed grandmother growing and proudly shares how she is a great influence to her. [01:52] Here she recalls how she first started coaching relatives, friends, and acquaintances to her very first time coaching a stranger. [05:38] Coaching was still at its infancy stage. But after having been interviewed by the local newspaper about this fairly new occupation, Marcia got her first real client outside friends and family. [05:46] Building connections and having trust between you and your client that you will take care of them goes a long way and can extend even to family. [06:32] An in-depth discussion on why coaching is the best learning technology we have. [08:42] Marcia draws a clear distinction between transactional and transformational coaching. [11:07] Marcia shares about John and his fear that a much-needed conversation with an employee he promoted could go south. [14:45] Marcia talks about the discomfort zone. [18:03] My Quest for the Best Lightning begins [23:51] Subscribe to My Quest for the Best on Your Favorite App Click to listen and subscribe to your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential. Give us a 5-star rating and positive review to make it easier for other small business owners ...