Delivering Remarkable CX through AI-powered chatbots & conversational user interfaces
Many companies are embracing AI-powered conversational messaging platforms to make customers feel that they are actually having conversations. Listen to the latest episode of Mint Techcetra where Srinivas B Vijayraghavan & Madhukar Uniyal with Kay Machado, discuss CX strategy with regard to AI-powered chatbots and conversational user interfaces and how they can improve customer relations.