lystn

I always talk about how social media can and should be used by businesses for more than just mere "promotion" or advertisement - there's nothing social about an ad, even if it is appearing on a feed in a social network.

While I tend to talk about social media as being a place to collaborate with influencers, it is equally a critical arena that gives you the ability to deepen relationships with your own customers.

Customer experience marketing expert Stacy Sherman joins me for this interview where she goes into the different ways brands can leverage social media to deepen customer relationships.

Guest Links:

• Doing CX Right: https://doingcxright.com/
• Doing CX Right Podcast: https://podcasts.apple.com/us/podcast/doing-cx-right-podcast/id1573754741
• Stacy Sherman on LinkedIn: https://www.linkedin.com/in/stacysherman/

Links Mentioned:

• Customer Experience Marketing: Why You Must Embrace It to Stand Out as a Business [Dan Gingiss Interview]: https://podcast.nealschaffer.com/138-customer-experience-marketing-why-you-must/

Learn More:

• Check Out All of My Podcast Episodes: https://podcast.nealschaffer.com
• Join My Digital First Mastermind: https://nealschaffer.com/membership/ 
• Learn about My Fractional CMO Consulting Services: https://nealschaffer.com/cmo
• Download All of My Free EBooks: https://nealschaffer.com/freebies/
• Subscribe to my YouTube Channel: https://youtube.com/nealschaffer