LivePerson CEO on Challenges for Call Centers

Robert LoCascio, CEO of LivePerson, discusses how AI-powered messaging could better serve individuals working from home. He also explains how the call center path structure is challenging and why the business should be completely digital. Hosts: Carol Massar and Jason Kelly. Producer: Doni Holloway.

2356 232

Suggested Podcasts

Impact Alpha

Devansh Tomar

Radio Falsafidan

Design Museum Everywhere

Gist Yarn

Xavier Garcia, Jonathan Garcia

Pedro Maciel

Nathan Fox and Ben Olson