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Today’s featured guest is Sharie Torres. Sharie is a Registered Nurse from Hawaii and has worked in a large healthcare system there for 20 years. She acts as a Utilization Manager and has witnessed first-hand how technology has helped one of the largest providers in the nation improve their workflow and referral management processes. As health systems increasingly make the transition from paper-based processes to digitized solutions, they experience common challenges. Today's podcast explores how Sharie and her team have integrated new technology into their workflow.  She outlines the challenges and benefits, and offers advice for coordinators who are considering digitizing their paper-based workflows.