#513 - The 5 Whys
Good morning everybody. Thank you for tuning in.
Today we are talking about the 5 whys.
We have to ask ourselves 'Why' five times.
Start with a problem and ask why it is occurring. Make sure that your answer is grounded in fact, and then ask the question again.
This allows you to drill down to the core problem – the root cause – at which point a course of corrective action should be apparent.
The intention is to identify what is needed to prevent the problem from recurring, rather than just applying a quick fix.
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Have a great day,
Dean