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Hyatt Alum, Sarah Thompson takes time to talk with us in this episode about what guests should expect upon check-in, new positions evolving within the Hotel industry, creative new approaches to filling venues, the value CMP designation, and how working at Hyatt is a lot like having an extended family.   Sarah Thompson, CMP Email: Sarah.Thompson2020@Yahoo.com LinkedIn: @SarahThompsonCMP - https://www.linkedin.com/in/sarahthompsoncmp/   Terri Walters Twitter: @TerriLWalters - https://twitter.com/TerriLWalters LinkedIn: @TerriLWalters - https://www.linkedin.com/in/terrilwalters/ Email: Terri@MoonfishProduction.com   Event Yak Website: https://www.eventyak.com/podcast Facebook: @TheEventYak - https://www.facebook.com/TheEventYak/ Email: terri@eventyak.com   Moonfish Production, Ltd. Website: http://www.moonfishproduction.com/ LinkedIn: https://www.linkedin.com/company/moonfish-production-ltd-/ Facebook: @MoonfishCreative - https://www.facebook.com/MoonfishCreative/ Email: info@MoonfishProduction.com     Episode 21 By the Numbers:  00:00 | Terri Walters Meet Sarah Thompson, Certified Meeting Professional (CMP): An Alum of Hyatt.   03:29 | Sarah Thompson Hooked on Hyatt – starting from the ground up!   05:45 | Terri Walters / Sarah Thompson Internships – the power of learning the nuts a bolts of an company and industry.   09:24| Sarah Thompson The challenging road to obtaining a CMP designation.   13:22 | Sarah Thompson Why I built my career at Hyatt.   15:40 | Terri Walters / Sarah Thompson Hyatt in the time of COVID … how will they survive? What can guests expect today?   20:25 | Terri Walters How can we do events again? Or will we?   22:35 | Terri Walters / Sarah Thompson COVID-Secure-Weddings? Vertical Concerts? Outside Comedy Shows? Creating new ways to gather in hotels.   32:00 | Terri Walters / Sarah Thompson Big city unrest around Hyatt city properties: Challenges and opportunities for hoteliers.   34:13 | Terri Walters / Sarah Thompson On the future of hospitality.