San Antonio utility companies have resumed service disconnections. What does that mean for CPS and SAWS customers with unpaid bills?
CPS Energy and San Antonio Water System stopped shutting off services for nonpayment during the pandemic. Now, after nearly two years, power and water disconnections are starting up again in San Antonio. CPS is owed $150 million in delinquent bills and about 16,000 of SAWS residential customers have bills past due. How can at-risk customers avoid utility disconnections? What's being done to inform them about their options?