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Joe Semaan #Sales Coach and Mentor of 400 companies now. Started his coaching career January of 2006  coaching and mentoring  thousands of people. He believes about success in the form of money.  What makes him more passionate about being a coach was his curiosity about human behavior and his goal to create more top performers in the business world..QUOTES The underlying factor of serving people is to first completely understand them - Joe Semaan If you treat your customer like a transaction and then it treat you like a quote - Joe Semaan If the customer can tell that you are convincing them that you're the best option for them then you're done - Joe Semaan When you tell somebody "you need more confidence", you're actually destroying their confidence, because you're applying that they are not a confident person - Joe Semaan If you can't use com skills to get your customer to a point of clarity or a decision making state, or if you arrive before them, then you'll lose your business - Joe Semaan The only thing that the customer should be feeling from your conversation is that you're helping them  to make the right decision whether it's including you or not - Joe Semaan KEY POINTS Creating awareness for customers Improve your client communication  Help your customer make a decision, not a closer Getting to know your customer Build respect and establish emotional progression  Respectfully ask if the customer understands after explaining your decision Conditioning behavior This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level.  Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.  You can learn more about Balto HERE Read a case study HERE  Or partner with Balto and make some side cash HERE  Follow Joe Semaan Website: https://www.joesemaan.com/optin26687610 LinkedIn: https://www.linkedin.com/in/joe-semaan-200b283/ Instagram: https://www.instagram.com/joecoach/?hl=en  Youtube: https://www.youtube.com/channel/UCkCdHc6XK5VIjdRpPyc-Qag Support the show (http://www.allthingstelesales.com)