What Clients Want: Bringing AI to Your Business

Many lawyers were so busy making fun of the robot lawyer, laughing at the thought of bot making a Perry Mason-like court appearance, that they missed a significant development. Online dispute resolution bypassed the court process and showed that lawyers aren’t always needed to help resolve disputes.

The joke was on us, Tom Martin tells host Christopher Anderson during a discussion about how the pandemic accelerated lawyers’ use and adoption of automation, and how consumer expectations are fast being applied to legal services and lawyer/client relationships.

The two also discuss how tech adoption may open up the legal marketplace and the impetus behind Martin’s co-founding of the American Legal Technology Awards.

Tom Martin is the founder and CEO of LawDroid.

Note: Since the recording of this episode, the American Legal Technology Awards were announced. Learn about the inaugural honorees at americanlegaltechnology.com.

Special thanks to our sponsors,  ScorpionLawclerk, and Alert Communications.

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