lystn

Jessica talks physical setup of a short-term rental including how you can optimize for better reviews and repeat stays. Become the area expert (parking, walking routes, things to do), create maps, and provide materials that will help your guests form a unique experience. Make things easy for your guests by enhancing your access to power outlets (USB hubs or smart lamps), internet access, TV, and technology. Consider labeling instructions on devices themselves as well as your provided guest books. Get feedback and find out what is most important for your guests and tailor your amenities to meet their needs. Join a Facebook group or community that you can bounce ideas off. 

 Next week we will talk about how to create a really detailed welcome book.