How Kyndryl is Leading Culture Change in a 90,000 Person Start-Up

In this episode of the HR Leaders Podcast, I’m joined by Maryjo Charbonnier, CHRO of Kyndryl, to discuss how she is leading a cultural transformation at the IT services spin-off from IBM. With 90,000 employees on day one, Kyndryl is the world's largest start-up undertaking rapid change.


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Episode highlights


00:00 - Introduction + episode highlight

01:30 - Spinning off from IBM

03:10 - Articulating the culture & values

06:30 - Effective change management

08:20 - Building the HR tech stack

10:40 - Supporting career growth

13:30 - Managing the team through change

16:40 - Key advice for future HR leaders

18:50 - The exciting future of HR

22:00 - Defining effective culture change

24:30 - Anchoring transformation in business priorities

27:00 - Change management recipe

29:30 - Communication and messaging

32:00 - Learning from past mistakes

34:30 - Maintaining work-life balance

37:00 - Leaving things better

39:00 - Final advice


About HR Leaders Podcast: Join Chris Rainey as he chats with the world's top Chief People Officers, CHRO’s and industry experts who share their experience, insights, lessons learned and how they are shaping the future of work for business and society.

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