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What you'll get out of this construction podcast episode: - Kristin Larson's top priorities as a CEO of Southwest Industrial Electric. - The keys to growing from 10 employees to 50, and the failure cycle she had to stop. - The few things on her financial dashboard she uses to keep tabs on her business. - A mindset shift that is common to most successful construction business owners. - How Southwest Electric uses games to achieve targets. - Communicating to a resolution with family members. - The system they SimPro for managing projects and maintenance work. - A situation where they made a mistake with a client, and how they dealt with it. totally honest with a customer when we make a mistake. Resources mentioned in this construction podcast episode: Fieldchat: Messaging built for construction teams - https://get.fieldchat.com/edge GoSite: Take Control of Customer Reviews - https://www.gosite.com/podcast Construction Financial Masterclass: Master the financial side of the business - https://buildermasterclass.com/cfo 3 Questions to Help You Get Paid for Estimates: https://buildermasterclass.com/script   How to connect with Kristin Larson: Company website - https://www.southwestelectric.com/ LinkedIn - https://www.linkedin.com/in/kristin-larson-718106b7/ Instagram - https://www.instagram.com/southwestindustrialelectric/