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On this episode of Agency Nation Radio, Will Jones, editor-in-chief, Independent Agent magazine, is joined by Charles Symington, the new Big "I" president & CEO. Amid the hardest market in a generation, a technological revolution and consolidation within the independent agent and broker channel, Charles joins Agency Nation Radio today to discuss his first 100 days at the helm of the association, as well as what the future will look like for the Big “I.” Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped make them the professionals they are today. From Main Street USA to the pages of Independent Agent magazine—we’ve got the stories you want to hear. For more, catch Agency Nation Radio on your favorite streaming platform or visit https://www.iamagazine.com/podcasts. Meet Our Guests: Will Jones, editor-in-chief, Independent Agent magazine: https://www.linkedin.com/in/william-j-jones Charles Symington, president & CEO, the Big “I”: https://www.linkedin.com/in/charles-symington-04b5b6174