Episode 8: Risk culture: Conduct and culture MI
Ted MacDonald of the Financial Markets Standards Board (FMSB) and Olivia Richards of Oliver Wyman join ACCA’s risk culture podcast series to talk about developing effective conduct and culture management information in financial services and the insights that the review undertaken by FMSB members in 2023 provides. In particular, they draw on the many lessons that the research reveals and how these can be applied across industries.