Local SEO and Marketing Q&A Session April 22, 2022

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

Changes to brand accounts.
How do I verify my GBP when I have incorrect information that can’t be updated?
If I set up a Google profile and don't have an address, can I choose a method of verification other than postcard?
How should I set up the location page on my GBP for best results?
Can I create my own Google review link generator?
Is it better to select one business category over multiple on GBP?
How do I get rid of non legitimate GBP accounts created by a separate marketing company that doesn’t exist anymore?
Offer posts now showing up on the deals tab.
My location isn’t labeled on Google maps but shows up in search - should I worry about it?
Posts seem to last longer than they used to - should I be deleting old posts? 34:10
Google keeps changing "Dine-in" to "No dine-in" which is hurting the business. What can I do to "lock in" the correct "Dine-in?
How do I remove a negative review?
If there are 2 SABs with the same address & owner, but different phone numbers & websites, and different (but related) primary categories, are their GBP's OK?
I manage a number of franchise based GBP listings. There is little to no control over the websites and citations outside of Yext are not allowed. Any suggestions on what can be done?
Do Q&As help your GBP, and if so, do you have any advice on getting people to do that in a white hat manner?
What are your thoughts on service pages when they do not have a physical address in that city, but offer their services in that city?
Is switching primary category and/or adding or deleting categories okay depending on the season?
I’m having issues where a post will always be rejected if it includes any pictures at all, and this has been going on for over a year - would it be better to create a new listing?
I have a five star rating but the review isn’t showing - is it possible that the links in the review are causing the problem?