What I Know: GOAL Map, Not Journey Map Pt. 1

A goal map starts with the goals your customer wants to achieve and shifts your KPIs. By measuring the things that your customer cares about, it transforms how you do work. Find the show notes and more information at customerbliss.com/whatiknow.

2356 232

Suggested Podcasts

Spoiler Country

Kartik Rana

Todd Gursslin

Michael Seal

Sonia Mathews

Akhila Saroha

Devabhrith MD

Unaxo Studios

RadioRando