Retail Focus 8/14/22 – Enticing Mall Customers to Linger; Grocery Outlet Builds Management Pipeline
Our interview guest is Steven Wagner, Chief Commercial Officer with Smarte Carte. He discusses various solutions designed to keep customers in shopping centers longer—from strollers to mobility solutions—and the process behind keeping them clean and functional. In news, Grocery Outlet reveals strong Q2 earnings but also gives a peek inside building their management pipeline to support future expansion plans, and retailers face a loss of baskets via theft, potentially resulting from plastic bag restrictions.