183 How Toxic Happens
Do you ever wonder how a workplace turns toxic?
It doesn’t happen all at once, and it doesn’t happen in a vacuum. Like a pot that slowly boils there are a lot of steps along the way where you can stop the chain reaction of events before the workplace turns toxic.
When blame, exaggeration, and generalizations are used in a conflict communication gets lost. Generalizing is another way to label and dismiss a person or a topic.
Exaggeration inflames what may otherwise be no big deal, into a conflict.
When identifying errors turns into a blame game, that is where the conversation ends.
Tune in and discover what to be on the lookout for to make sure that your workplace doesn't slide down the slippery slope and wind up TOXIC.
What you’ll hear on today’s episode:
- Its by inches we travel miles
- What to be on the lookout for
- How to address minor issues before they become major
- Intergenerational communication
- Toxic workplaces
- Where it all starts
- How coworkers make it worse
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Resources:
10 TIPS for Dealing with Difficult People
Series on Conflict Personality-Types
© Lara Currie 2021
Show Intro music by Scott Holmes Music
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