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Kristian Youngblood of Mackin & Sons in Wadsworth, OH, which is just outside of Akron, is now a manager/plumbing salesperson for the company.  But in 2022, he was a full-time plumber in the field selling and installing over $1.48 MM—eye popping numbers for a small, Midwestern market.  

In this interview, Kristin shares his entire service call process. He shares in-depth how he:

·        Conducts his safety inspections—and what he says during them.

·        Converts flapper calls into complete toilet replacements.

·        Flips corroded fixture calls turn into water treatment sales.

·        Sells PREMIUM water heaters to people who already bought a big box water heater.

·        Grabs control of service calls from D Personality (Type A) homeowners.

·        Turns slow drains into main sewer line replacements.

·        Builds options sitting NEXT to the customer at the kitchen table.

·        Handles every type of objection possible.

·        And so much more!

Show Notes

The Successful Contractor Podcast, Powered by CertainPath, is a show for residential contractors about residential contractors…  We chronicle business journeys, share insights, and celebrate successes in this wonderful industry.  Thank you to our sponsors:

Home Depot Pro Trades. At The Home Depot Pro Trades, our job is helping you do yours. Powered by HD Supply, we are uniquely positioned to help drive your business through unrivaled access to professional-grade Plumbing, Electrical and HVAC products and innovative business solutions such as our Stockwise Inventory Management program fully customizable to meet your needs and improve productivity. Our national network of distribution centers and more than 2200 store locations provide national reach with a local focus, providing unmatched convenience and product availability. We Power Pros to Do More.

Angi. Angi is one of the largest home services marketplace that connects qualified service professionals to project-ready homeowners. With over 25 years of experience and a network of more than 250,000 pros, we have helped more than 150 million people with their home needs. For service professionals, we are the source for everything from new customers and revenue streams, to reviews, payments and perks. 

Owens Corning. Uncover hidden opportunities and take your HVAC business to the next level with Owens Corning. Owens Corning has done the work to provide you with a turnkey system with a simple story that practically sells itself. Add duct replacement and attic insulation to your service offering as a part of our program and elevate your sales today. Benefits include sales and product training, marketing support, and a Rewards program. For more information on partnership opportunities, visit owenscorning.com/aircare.