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What MAGIC WORDS does Kory Peine say to put STRESSED homeowners’ minds at ease? Some homeowners are full of ANXIETY and even FEAR when calling a home services company for help… Kory understands that—and he quickly turns CONCERN into CONFIDENCE that he can help them…

Korey is a plumbing salesperson for M&R Plumbing, which has locations in Farmington, NM, and Durango, CO.  Last year, Korey killed it—selling just shy of $1.2MM in residential plumbing work in a town of less than 20K.

In this interview, Kory explains how he began with M&R and the plumbing trade… (He wasn’t a plumber previously.  Kory was a salesperson.)  And he’s taken those skills to our industry—although he will tell you CertainPath’s training IMPACTED him greatly!

Kory KILLS IT in putting worried homeowners’ minds at ease.  You’ll see how he does it.  You’ll also see his entire process when working with homeowners, including how he:

·        Approaches every sort of plumbing problem, as well as sewer problems.

·        Educates homeowners how minor repairs are actual symptoms of larger problems that should be addressed for their sake.

·        Expertly makes recommendations to homeowners in a way they appreciate.

·        Sells pipe bursting and relining—they do almost NO excavation jobs!

·        Manages every objection imaginable.

·        And so much more!

Show Notes

The Successful Contractor Podcast is a part of the CertainPath family.  CertainPath builds successful home service businesses—and has for 25 years.  We do it by providing contractors with a proven path to success, professional coaching, software solutions, and a member community of 1,100+ strong. Doubling your sales, with a 20% net profit, and an inspiring company culture is ALL possible.  Let us show you the way.  With CertainPath, Success is Made Certain. Visit www.mycertainpath.com for more information. Thank you to our sponsors:

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Goodman. There is a good reason that Goodman® is one of the biggest names in cooling, heating, and energy-efficient home comfort. The brand has been around for over four decades, continues to produce one of the best values for high-quality HVAC equipment in the industry, and is easy to sell, install and maintain. Goodman’s continuous efforts have helped contribute to the success of many HVAC contractors, like you.  Goodman produces a complete line of residential ducted split systems and packaged units. The company’s product line is supported by numerous technology enhancements, including the award-winning AlumaFin7™ evaporator coil. This evaporator coil provides an efficient option for installations in space-constrained homes. The drain pan and cabinet door design provide enhanced coil reliability, offering homeowners the peace of mind they deserve. Select Goodman equipment comes with ComfortBridge® technology, which allows the system to be connected to any 24-volt thermostat. With ComfortBridge, contractors have access to the CoolCloud app which helps connect, configure, and diagnose the system wirelessly. It’s no wonder millions of homeowners say, “Thank goodness for Goodman.®” Look for and be sure to “Follow” Goodman on LinkedIn, Facebook, Instagram and YouTube.

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