How to Succeed in a Service Industry? | Ron Kaufman & Simerjeet Singh on Customer Service & Service Excellence
Ron Kaufman has spent his career applying the principles of service excellence and service leadership to help business leaders, companies, governments, and non-profits uplift their service. An acclaimed and highly sought-after global customer service guru, Ron is also the author of the NYT bestseller "Uplifting Service."
In this episode of the Beginners Mind Series, Ron and Simerjeet talk about what it takes to succeed in the service industry in a VUCA World. They discuss how with a service mindset and a culture of service excellence, it's possible to grow with your company, raise the bar on customer satisfaction, and, more importantly, fuel your journey of personal development in the process.
Please join us for another exciting live event.
Regards, TeamSJS & Simerjeet Singh
Watch it on YouTube: https://youtu.be/VTQP1dQ62AY
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