The HR Process with Adela Zepcan

Do you want to know how to grow a company to include the best people possible? In this episode, Adela Zepcan, the Director of People and Culture at a law firm, shares her insights on running a law firm effectively.

Living in a post-COVID world, many companies are struggling with employee retention and high turnover. This has been due to people quitting their jobs to pursue their passions or people leaving for opportunities for more remote work.

Working in HR means you are selling your culture and company to prospective employees. You are bringing everything to the table including the company’s values, missions and what they can offer someone. It is important to use your resources to find candidates whether it be using your connections or investing in trusted job sites.

It is important to create a cheat sheet when going through the process. Keep interview questions clear and to the point to get the best possible answers and make sure the questions match the job descriptions. When you are in the process of hiring, you need to ensure it is quick as many candidates don’t wait and will grab the first option they are given.

During the onboarding process, get your team members involved to assist in giving new employees the best experience. Make sure details like assets and accounts are set up in time and training or manuals are ready to go. If these aspects of onboarding are not prioritized, new employees can feel that companies don't value them or their time.

An employee stays with a company for an average of 2.8 years. When someone is leaving, it is crucial employees leave on a good note. Make sure to thank them for their time with the company, celebrate their accomplishments and wish them well on their new venture.

Ultimately, HR is all about people. It is all about how to attract, retain and grow your company.

Take a listen!

2:18 The importance of tailoring job descriptions and investing in the right job posting platforms

4:22 Tips on pre-screening resumes and conducting phone screenings to identify top candidates

8:23 Don't miss out on good candidates

9:10 When reviewing resumes, consider candidates who may not have direct experience but have relevant skills or experiences. Ask behavioral questions that relate to the job

16:02 Tips on how to end an employee's service on a positive note, including thanking them, distributing work, and removing their presence from systems

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