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Saurabh is currently an Engineering Manager at Twilio. He joined Twilio about 4 years back as a senior engineer. He then moved into a tech lead position and then transitioned into management about 1.5 years ago. Since then, he has grown into managing multiple engineering teams within Twilio's Messaging organization. Before joining Twilio, Saurabh worked in a couple of fin-tech startups in the Boston area mostly in an Individual Contributor role. He has a strong passion for engineering leadership and is always looking for avenues to give back to the community. Other than computers, he is fond of reading, cars, astrophysics and travelling. On today's episode we discuss the importance of relationships and building trust. Contact Info: Linkedin: https://www.linkedin.com/in/saurabhdaftary/ Twitter: https://twitter.com/saurabh_daftary FB: ghttps://www.facebook.com/saurabh.daftary   Show Notes:   Google reWork   The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations   Flow   Using Agile Techniques to Build a More Inclusive Team - Kevin Goldsmith   Seven Habits of Highly Effective People   Radical Candor   The Manager's Path   Rand's Leadership Slack   Plato