A New Leader–A New Direction?

The Bureau of Consumer Financial Protection has a new leader with a five-year contract! Kathy Kraninger – the recently confirmed BCFP director – is expected to face many tough decisions in the next few years, including some that could impact your ability to effectively operate an accounts receivable management industry company. In episode seven of ACA Cast, industry veteran Jay Gonsalves moderates an informative discussion about the new leadership with ARM experts Lauren Valenzuela, compliance counsel at Performant Recovery Inc., and Anthony DiResta, partner with Holland and Knight. Gonsalves, IFCCE, MCE, president of Action Collection Agencies Inc., in Middleboro, Mass., also serves as chairman of ACA International’s federal affairs committee and is a former ACA president and board member.  Support the show (http://www.acainternational.org)

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