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Susan Frew is the co-owner and president of Sunshine, Plumbing, Heating a Air in Colorado. Susan also speaks nationally as a keynote speaker, as was scheduled to speak at the 2020 Technical Seminar. Unfortunately the Seminar was canceled due to the COVID-19 virus outbreak. Our conversation includes how she grew her plumbing a HVAC business by taking care of customers with outstanding service. She also shares how she came to own a business in this industry.  It was great to speak to a speaker from the industry. We hope to host Susan at a future NAFA Event. --- Send in a voice message: https://anchor.fm/nafahq/message Support this podcast: https://anchor.fm/nafahq/support