FIP 004: Micro-promotion: an effective way to train and retain a low-skilled workforce, with Michael Kuntz
In this episode, I talk to Michael Kuntz who tells us about a unique way to keep a low-skilled workforce engaged and motivated, whilst improving retention and productivity. Through this model, he’s achieved retention rates of over 90%, low-skilled employees take pride in the quality of their work, and they’re holding each other more accountable […]
