The Executive Director and Development Director Relationship with Emma Kieran
A strong relationship between the executive director and development director is vital to successful fundraising. In fact, these two staff must share mutual trust, open communication, and patience to achieve a charity’s fundraising goals. We know the toll for a weak CEO-CDO relationship is significant: Frequent fundraiser turnover Frustrated donors Failure to meet fundraising goals Fumbled board fundraising Every nonprofit professional agrees that a healthy CEO-CDO relationship enhances fundraising, but many non-profits suffer from a messy relationship between these key executives. For this reason, Emma Kieran, principal of PilotPeak consulting in Pittsburg, joins us to discuss ways a Chief Development Officer (CDO) and CEO can build a strong relationship. Links: Emma’s website: www.Pilotpeakconsulting.com *****Time Stamped Highlghts***** (3:00) Lack of synergy: the number one reason fundraisers, CDOs, and CEOs leave (6:11) How and why turnovers affect your annual campaign and special events (7:15) Knowing the different roles for your CDOs and CEOs (8:20) How a CEO can build a strong relationship with the CDO (9:00) Developing expectations and being patient (9:53) Open, regular communication: the CDO’s main priority in building a better relationship with the CEO (14:46) “Meeting summary”: a tool for reinforcing mutual accountability between the CDOs and CEOs (15:50) Work plan: another tool for CDOs and CEOs to use (18:53) The CEOs role in board fundraising efforts (20:20) The CDOs role in board fundraising efforts (21:42) Celebrating success and professional development (23:31) Prioritizing creative space for CDOs (25:40)- Spending money to make money: paying for the value of your CDO (27:45) “Ironman”: Emma shares her favorite and least favorite part of a triathlon. (31:40) Emma shares the inspiration behind the name “PilotPeak”