lystn

Riverside County Department of Child Support Services (RivCoDCSS) provides an update on how the Coronavirus has affected daily lives. Bruce Wagner, Chief Attorney, goes over how RivCoDCSS does business during COVID-19 as well as how the courts are doing business (0:38). Bruce goes over the information of value to our customers during this time since we can understand many have questions (0:55). What RivCoDCSS is doing around the issues related to COVID-19 and how we are handling court closures are also mentioned in this episode (1:18). The number one thing RivCoDCSS is doing is accepting requests for case modifications. During this time, modifications are critical since many have had an impact on their income from the pandemic. Anyone with a request for a modification is encouraged to call or email their circumstances to their caseworker (2:30). If you have an upcoming court date, our Legal Division team will contact you by phone (3:30). If a case is not resolved over the phone, our staff will wait for a later date in time. RivCoDCSS is currently on a priority system and is filing motions as quickly as possible. Anyone who has not seen any impact on income from the pandemic is encouraged to hold off on modification requests in order to help those who have truly seen an impact (5:58). The department is working diligently to assist parents being affected by COVID-19, we are here to help with your child support needs. We also encourage the public to check the Riverside County Superior Court website for any updates related to court closures. All in all, RivCoDCSS wishes for everyone to stay safe during the pandemic and assure support to your child support needs!   Riverside County Superior Court  https://www.riverside.courts.ca.gov/P...(951) 274- 4499    Riverside County Child Support  https://www.riversidechildsupport.com/866-901-3212