We trace the journey of an apology, from Japan to the U.S., that got an unlikely broker. Along the way, she had to work out: what a sorry is, who it's for, and what makes it stick.
Ballard Designs
Broadway
27th Letter Productions
Trove
Jackson Wilkey and Jesse Dau
The Advocacy Help Desk
Elizabeth Mattis Namgyel
Tagesschau
We The Young
Pankaj Shastri
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