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Shermain's secret as a leader and manager is that since his childhood he's been known for keeping people safe. He's built a reputation in just 4 words: I've got your back. I draw out the secrets of his clients – their struggles and their dreams. And I leave him speechless... What are YOU known for? Love. Rich PS. After you've listened to this episode, get in touch. Let me know your single biggest insight – and how you'll apply it. https://richlitvin.com/contact/ For most of human history, it wasn’t called coaching. It was called leadership. If you’d like to learn more about our community of extraordinary top performers, go to: https://richlitvin.com/ Read my Playbook for coaching in Challenging Times. I wrote it for you. You were born for this moment. And we've got your back. http://richlitvin.com/playbook Join Serve, Lead, Serve – my pop-up Facebook group to support coaches, at this moment in time. I'm there most days, coaching, teaching and supporting our community. https://www.facebook.com/groups/211350630184649/