Leave the Paper Behind: Getting Providers to Accept E-Payments
Payers can reap profound cost savings by moving their provider networks from paper to electronic payment (e-payment). But after 20 years of encouraging various forms of e-payment, only 60% of medical providers are accepting them.¹ Imagine if only 60% of other forms of commerce accepted electronic payments. Why the snail’s pace in healthcare? Listen in as Bill Barbato and Jason Koch share their answers to this question, and review how e-payment continues to challenge payers, and ways payers can break the logjam to boost e-payment adoption. Here are the topics they touched on: The lingering impact of early industry missteps when introducing e-payment (02:40) New e-payment options that help overcome providers' reluctance (06:17) The e-payment approach smaller-volume providers often embrace first (08:39) Why offering multiple e-payment options is essential (10:57) Obstacles: Enrollment and the lack of EDI delivery (15:02) Electronic payment impact on the reconciliation process (18:07) How to send high-quality electronic remittance advice (20:48) Achieving win-win relationships with providers (26:43) Episode Resources Bill Barbato's bio Jason Koch's bio Virtual Provider Payments: The Good, The Bad, The Opportunity The Importance of High-Quality Electronic Remittance Advice (ERA) Make It Easy for Providers to Choose Electronic Payments Covenant Administrators Shares Results Change Healthcare Payment Management Solutions Show Resources SUBSCRIBE to the podcast using any podcatcher or RSS reader Download the audio and listen offline Get the iOS app Get the Android app Suggest or become a guest Contact Change Healthcare 1 Source