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Christina Ma discusses how Haas School of Business prepared her for leading a cross-cultural and cross-border team at Goldman Sachs Asia Pacific. The episode features an exciting conversation between her and Dr. Brandi Pearce together with host, Sean Li about how she managed a team with diverse cultures. Her advice for building a high-performance team? Listen to everyone within the organization, from the CEO to the newest employees. A key insight that she offers is that leaders shouldn't follow one-size-fits-all communication methods when dealing with employees. She ends with an important message about the importance of genuine recognition, nurturing passion, and encouraging empathy as key ingredients to a truly successful global team. *Episode Quotes:* ----------------- *On how Haas gave her a good foundation on diversity:* “It was an amazing two years. The people that I met in terms of the types of people, the variety, both international and domestic, the industries. It's not something that I think I could have outlined, you read the glossy brochures and you say, ' Oh, okay. That's great. That's great' [...] the program was slightly smaller and it was high on the diversity factor, whether it was ethnicity or from a gender perspective. I don't think any of that, the brochures, the marketing material is wonderful, but I don't think any of that did justice to that fact. *How do you build a culture of honesty and transparency between junior and senior members of a culturally diverse team?* “It’s the market and then stocks move as they are. So sometimes you have to listen to the junior member of the team because they noticed something that you don't. And, you have to make sure that they're fully confident enough that they can speak up, and say to someone like me that, “Hey, this is wrong. You’ve got to look at this ”, and so on. Building that trust amongst the team that they can say stuff to you, that maybe might feel a little bit hard, or, telling a senior person that they're wrong is important.” *Her advice on maintaining her drive for growth:* “So my view is always, you have to have passion for, and you have to be interested in, and be passionate about what it is that you do. Because otherwise it just seems like a job, then it becomes dreary. As opposed to a career and something that is upstep and forward.” *Show Links:* ------------- * LinkedIn ( https://www.linkedin.com/in/christina-ma-0902bb/?originalSubdomain=hk ) * Meet Goldman Sach’s 3 New Hong Kong Partners ( https://www.efinancialcareers.hk/news/2020/11/goldman-sachs-three-new-hong-kong-partners-2020 ) Support this podcast at — https://redcircle.com/onehaas/donations