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**Note: A  25 minute mini-version of the documentary was show during the webinar. Due to licensing restrictions, that portion of the webinar was edited out of the final recording. Moderator: Pat Martel, ICMA West Coast Regional Director   Introduction by Tammie Simmons-Parker, Executive Assistant to Marc Ott and Executive Office Coordinator Speakers: Joe Smarro, CEO of SolutionPoint+ Karen Falks, Deputy Chief, San Antonio Police Department Dr. Brian Williams – Associate Professor of Public Policy in the Frank Batten School of Leadership and Public Policy at the University of Virginia Sarah Medary, ICMA-CM – City Manager, Eugene, Oregon Resources: Ernie a Joe: Crisis Cops PowerPoint Slides presentation that accompanied the October 28 Webinar: Fireside Chat “Ernie and Joe: Crisis Cops”