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My guest today is Meagan McCormack who has amongst other titles Chief Operating Officer of the Visible Changes salon group based in Houston Texas.

Visible changes was started by Meagan's parents John and Maryanne McCormack but today is run by Meagan and her brother Johnny. I promise that you are going to love this podcast, Visible Changes is an incredibly inspiring salon business that everyone can learn something from.

On this podcast we will cover the following key areas:

• The importance of recognition, celebration and reward in building a sustainable salon culture.
• The importance of giving back.
• What a family business really means.