74 – Complaining effectively with psychologist Guy Winch, part 2
(duration 34:20) This is the second half of our interview with psychologist Guy Winch, author of a new book titled, “The Squeaky Wheel: Complaining the Right Way to Get Results, Improve Your Relationships and Enhance Self-Esteem.” We start off by discussing effective complaining, which includes the components of the “complaint sandwich.” This includes the ear-opener, …
