Joe Soltis | Happy Employees Lead To Happy Customers
You can take your pick of any marketing strategy you want, but at the end of the day, happy customers will drive the most revenue to your business. For excellent customer experience to be possible, however, you need to ensure that your employees are in top form. They need to be engaged and happy to be doing their jobs. They need to experience the wins of their hard work and be compensated accordingly. Joining Ryan Englin and Jeremy Macliver in this conversation, marketing specialist, Joe Soltis, shares how he applies this principle in his own firm, ChoiceLocal. He also talks a bit about the unique business model of his marketing firm, which focuses on helping franchisees dominate their market by giving them the same level of service as the company’s Fortune 500 clients have received.
