EP 39 - Chris Von Huene - Figure It Out and Move Forward | All Things Telesales

EP 39 - Chris Von Huene - Figure It Out and Move Forward

SUMMARY
Figure it out and move forwards. Chris talks about making sales, doing his job, and also being human while doing it. During this time skipping the sales script, have a conversation, get to the point and is the best way to not waste the prospects time. Chris Von Huene delves into the reset sales is experiencing during Corona (COVID-19) and tailoring scripts and the process of sales more towards being human.

QUOTES

If you want to get better, you need to get people involved that are smarter than you and have been where you want to go. – Chris Von Huene
It’s the experience that you create, it’s the relationships that you build, and it’s showing that you’re treating them like a human and valuing them over your commission check. That’s how you win. – Chris Von Huene
Connection is currency, but first you have to learn to connect with yourself. – Jake Lynn

KEY POINTS

People over product and the sales rebellion
Hiring a coach and leveling up. Teaching over scripts
How to stay effective during Corona (COVID-19)
The outbound opening conversation
Building rapport with the client.
Supporting the client and understanding their needs.

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ABOUT JAKE LYNN
Jake Lynn is a leading authority on telesales. He is the host of the Top 50 Podcast, “All Things Telesales."

His thought leadership has been instrumental in helping guide some of today’s most elite insurance call centers. Funny and dynamic, Jake is passionate about helping phone-based sales professionals truly smile and dial.

Setting the standard for teletraining for the insurance industry, Jake teaches agents to serve not sell with PEG (Praise, Empathy, & Gratitude) and to always put Compassion Before Commission.