Thailand | Building Community Resilience in Hospitality

How to build and develop resilience across the local community while operating a five star resort - Shaun Dünhofen General Manager of Nikki Beach Ko Samui shares his vision and many projects that have contributed to building a trusted and strong presence in Ko Samui, Thailand.

I have had the pleasure to work to Shaun some years ago when I was based in the Maldives,  and I've always considered him one of the kindest and most visionary hoteliers I have had the pleasure to meet. He is actively making a difference in the local communities whilst running one of the most sought-after beach resorts in Asia.

During the chat today, you will learn how Shaun has proactively engaged not only with the local community around his resort but also developed authentic relationships and a network of true support that enables everybody not just to get by but to thrive.

Your Host: Dolores Semeraro

Hospitality Virtual Keynote Speaker Dolores Semeraro is a Travel Recovery Strategist with more than 15 years of experience in hospitality, marketing, and trading. She is passionate about helping her clients develop the leadership strategies they need to restore travel confidence and win their customers back.
Dolores’ high-energy virtual keynote presentations are thought-provoking and open the audience’s perception of what really matters to today’s travel consumers.
www.doloressemeraro.com



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Dolores Semeraro is an internationally recognized tourism keynote speaker and trainer who has inspired thousands of people in the tourism industry to build a stronger, more sustainable, and more resilient future of travel.

In her keynotes, Dolores shares with her audience how to develop sustainable marketing thinking through her action-oriented thought process, which observes the interconnectivity of the stages in the travel product life cycle.

By applying this process, operators in the tourism, travel, and hospitality sectors can visibly enhance the longevity of their marketing strategies, effectively rendering them more sustainable in the long term for the well-being of all stakeholders involved.

Dolores is a passionate advocate for responsible travel, sustainability, and innovation. With her signature Mediterranean warmth and straightforwardness, she encourages audiences to challenge their "Business As Usual" status and strive for the improvement of the tourism industry and the well-being of all stakeholders.

Through her decades-long experience in the industry, she has motivated hoteliers and tourism professionals to take action, enhance their communication, and create a purposeful and innovative tourism ecosystem.

She also advocates for slow travel, exemplified by her extensive travels with her husband and beloved dog in their campervan. When not chronicling ...

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