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Jonathan is a well-known civic IT executive who creates positive change in challenging business and IT environments through better business processes, better workplace environment, and technology innovation. He is currently the CIO of the City of Asheville, North Carolina, where he has maintained a record of consistent excellence in customer service, employee engagement, financial management, and service availability. He won the Excellence in Public Service Award in 2006. He also works closely with private, public, and not-for-profit organizations, boards, and elected officials to create economic development and other positive community results. Jonathan is a well-known business technology and leadership columnist & blogger who has written for InformationWeek since 2008 as a contributing editor. Jonathan is also an in-demand, global keynote speaker and can be found on Twitter.