lystn

In this episode Rachel covers:

- How to Handle Refund Requests

- What it Means when someone asks for a refund

- How to De-escalate a Situation

- and how she gave someone a refund even though they didn't ask for one.

As usual, Rachel gives you the real, no BS talk about the ins and outs of running a business online.

Connect with Rachel on Instagram at instagram.com/girlconfident

Get on the waitlist for her Faith Activated: Journaling Experiment at www.rachelluna.biz/faith