What Nokia, Kodak, and Blockbuster All Missed: The Groupthink Factor
It was a quiet moment in a Nokia conference room that would eventually cost $100 billion. An engineer stood nervously, holding a prototype of a full touchscreen phone. The response from management? “Interesting, but that's not how phones work.” This dismissal highlighted the absence of the groupthink factor—a unified vision that could have driven innovation. […]
