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I continue my conversation with David G. Ewing, CEO of Motiv. I asked David about how he thinks AI based approaches are likely to impact the customer experience.He shares how this can be used as a powerful tool to improve customer experience.He also talks about his new venture ContentLion that helps companies centralize and manage their contentHe touches upon aspects of data security and privacyHe shares his personal practices and some tips that help him stay focused and centered while also helping manage time.David G. Ewing, CEO of Motiv, is a trailblazer in customer experience innovation. With over 25 years in the industry, he's transformed insights into substantial revenue for 500+ clients. A Harvard cum laude Engineering graduate, David's leadership has earned Motiv a spot on the Inc 5000 list. As president of The Entrepreneur's Association in Austin, he's dedicated to empowering fellow entrepreneurs. Beyond business, he's a devoted husband of 19 years and a passionate coach for his son's robotics team.More information about David can be found at Web site, https://www.davidqewinq.com , Motiv's website, https://motivcx.com  Linked In at Linkedin.com/in/davidgewing Listen on!