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“Attorney customers, almost all of them, are going through a time of stress. Recognizing that and acting accordingly is key.”

In this episode Jim and Tyson interview Jill Nelson, the founder and CEO of Ruby Receptionists, a virtual & live answering reception service, and will explain why creating a wonderful phone experience can help us grow our business.

“We live and breathe to keep alive those personal meaningful connections…”

Jill Nelson: https://www.linkedin.com/in/callruby

“Wonderful receptionist + great technology”. https://www.callruby.com/

“We speak as if we were part of your practice and have the right information at our fingerprints”

Hacking’s hack: https://meetedgar.com/. Meet Edgar will take in all of your posts in social media and re purpose them.  Also, great Blog. This article about Facebook Live is awesome.  http://blog.meetedgar.com/what-you-should-do-after-your-facebook-live-broadcast-ends/

Jill’s tip: A new feature in the Ruby mobile app. “The return call” feature. When you host your phone number with Ruby and want to make a phone call through the ruby app, you can do that and it will publish your business caller id.

Tyson’s tip: https://www.stickermule.com. You can get custom labels, magnets and stickers of your firm or whatever you want. It’s really cool!

Thanks so much for listening to the show! If you want to know more about this and keep on maximizing your firm, please join our Facebook group: https://www.facebook.com/groups/403473303374386/ or like us on Facebook: https://www.facebook.com/MaximumLawyerPodcast/ and comment!

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