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Nicky Goulder is the founding chief executive of Create, the UK's leading charity empowering lives through the creative arts. It all began at Nicky's dining room table in 2003 following her vision a year earlier when she was motivated by a passion for helping to create a fair, caring and inclusive society where anyone, no matter their situation, could fulfil their potential. Here, we discuss how the creative arts have the power to change lives. We also find out how Create coped when the pandemic hit last year, how it adapted and the difference it continues to make, despite the many challenges today.