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Psychiatric emergencies are on the rise, and how we approach these calls for service continues to evolve. In this episode EMS World Podcasts host Mike McCabe speaks with FDNY Deputy Assistant Chief Fred Villani on an interesting and innovative approach being taken in New York City when responding to calls involving emotionally disturbed persons (EDPs). Learn how one of the largest EMS providers in the country is adapting to changing response environments and working to provide the best care for these vulnerable patients.

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