In episode #066, Richard L. Peterson provides a medical and emotional description of irate clients and discusses techniques for dealing with them and how advisors should frame solutions.
don't worry if you don't have an account with us, we'll create one
[{"meta":{"author":"Enterprising Investor","authorlink":""},"src":"http:\/\/chrt.fm\/track\/9BBD77\/traffic.libsyn.com\/take15audio\/CFA_Institute_T15_066.mp3?dest-id=212842","thumb":{"src":"https:\/\/lystnimg.b-cdn.net\/podcastsnw-202109\/f52166-559d-29c3-c7b706_800.jpg"},"title":"How to Deal with Irate Clients","link":"javascript:;","id":"item-3992705"}]