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Law firm administrators are the backbone of every law practice and they are often times met with challenges on a daily basis. On The Un-Billable Hour, host Attorney Rodney Dowell, Executive Director at Lawyers Concerned for Lawyers and Director of LCL’s Massachusetts Law Office Management Assistance Program welcomes Joanne Schnare, Executive Director for a Boston law firm and President-Elect of the Boston Chapter of the Association of Legal Administrators, to take a look at the top issues that law firm administrators need to be aware of in today’s legal environment and how these unsung heroes can help manage the law practice and be a part of a successful law firm.